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Bo's Browser Wars | MSIE News Front | Security | Next PageF | Updated 06/23/04

Problems downloading with Microsoft Internet Explorer

• Internet Explorer Opens .exe Files Instead of Downloading Them
  http://support.microsoft.com/?kbid=140991 (i. e. 4, 5. W95/98/ME/NT/W2000 5/7/2003)
  
  
• Not Prompted to Specify Download Folder for File
  When you download a file from the Internet, you may not be prompted for the location in which to save the file that you are downloading. Instead, the file may be opened.
  If you want to be prompted for a download location for the file type, follow these steps:
  Double-click My Computer.
  On the View menu, click Folder Options.
  On the File Types tab, click the appropriate file type in the Registered File Types box.
  Click Edit.
  Click to select the Confirm Open After Download check box.
  Click OK, and then click OK
  http://support.microsoft.com/?kbid=177976 (i. e. 4, 5. W95/98/NT4 5/12/2003)
  
  
• Encapsulated PostScript File Extension Changes When Downloaded
  When you download an Encapsulated PostScript (EPS) file from a Web page in Internet Explorer and save the file to your hard disk, the file may be saved with a .ps extension instead of an .eps extension.
  http://support.microsoft.com/?kbid=180030 (i. e. 4, 5, 6. W95/NT4 9/15/2003)
  
  
• Error Locating Object Handler
  When you try to download a program (.exe) or zip (.zip) file, Internet Explorer may display a blank Web page that contains an ActiveX icon in the upper-right corner. If you click the ActiveX icon, you may receive the following error message
  http://support.microsoft.com/?kbid=180553 (i. e. 4, 5, 6. W95/98/NT4 9/16/2003)
  
  
• Internet Explorer could not download <filename > from <Internet site >
  The down loaded file is not available. This could be due to your Security or Language Settings or because the server was unable to retrieve the requested file.
  http://support.microsoft.com/?kbid=183506 (i. e 4, 5. W95/98/ME 9/22/2003)
  
  
• Download Button Unavailable on Windows Update Web Site
  When you visit the Microsoft Windows Update Web site, the Download button may not be available to start downloading selected updates.
  http://support.microsoft.com/?kbid=216299 (i. e. 4, 5. W95/98/se/NT4 5/12/2003)
  
  
• Changing Installation Folder Does Not Change the Download Folder
  For example, if Windows is installed on drive C and you choose drive D for the I. E. installation folder, the download folder (typically named Windows Update Setup Files) is created on drive C instead of drive D.
  http://support.microsoft.com/?kbid=218787 (i. e. 5. W95/98/NT4 10/1/2002)
  
  
• Internet Explorer 5 Active Setup Appears to Hang During Download
  When Internet Explorer Setup files are being downloaded during Internet Explorer 5 Active Setup, the progress counter may not move, you may not receive any error messages, and Setup may appear to stop responding (hang). While Setup appears to stop responding, your modem may indicate that information is being downloaded.
  http://support.microsoft.com/?kbid=222125 (i. e. 5, 6. W95/98/se/NT4/ME/W2000 5/12/2003)
  
  
• INFO: Executing Files by Hyperlink and the File Download Dialog Box
  Many Web sites, particularly on corporate intranets, have hyperlinks to files that the user needs to execute on the local system. For obvious security reasons, Internet Explorer prevents any hyperlink action from automatically running any downloaded executable or other possibly dangerous files without displaying some form of dialog box prompt to the user.
  http://support.microsoft.com/?kbid=232077 (i. e. 4, 5. 5/12/2003)
  
  
• Internet Explorer Restriction "Always Prompt on Download"
  You may want to have IE prompt you before down loading files other than the normal file types that generate a prompt, such as executable (.exe) files.
  You may want to prevent an IE user from disabling the "Always ask before opening this type of file" check box.
  http://support.microsoft.com/?kbid=238723 (i. e. 5. W95/98/NT4 10/6/2002)
  
  
• Computer May Stop Responding or Experience Slow Download Times with Universal Serial Bus Modem
  When you perform large file transfers over Universal Serial Bus (USB) modems using communications device class (CDC) compliant USB drivers in Windows 98 SE, throughput speed may decrease. In addition, the computer may stop responding (hang) after a few minutes.
  http://support.microsoft.com/?kbid=240947 (W98se 3/10/2003)
  
  
• Internet Explorer 5 May Display Downloaded File in Browser Window Instead of the "Save As" Dialog Box
  Internet Explorer attempts to detect when the Multi-purpose Internet Mail Extensions (MIME) type of the down loading file is set to application/octet stream, which is the correct behavior according to Request for Comments (RFC).
  http://support.microsoft.com/?kbid=245751 (i. e. 5. W95/98/NT4 10/1/2002)
  
  
• Significant Delays Downloading Third-Party Files Using Plug-ins
  Downloading and displaying third-party files in an Internet Explorer window through a plug-in may take significantly longer than you expect.
  http://support.microsoft.com/?kbid=235313 (i. e. 4. W95/98/NT4 5/8/2003)
  
  
• Internet Explorer Window Closes When You Click a Download Link
  After you click a link to download a file and receive a prompt to run the file from the current location or save it to disk, the browser window closes.
  http://support.microsoft.com/?kbid=268976 (i. e. 5. W95/98/se/ME/NT4 10/1/2002)
  
  
• Internet Explorer 5.5 Browser Window Closes When You Click a Link to Download Files
  In Internet Explorer 5.5, when you try to download a file from the Internet, the download may start, but the browser window may then close.
  http://support.microsoft.com/?kbid=275290 (i. e. 5. W95/98/se/NT4 10/1/2002)
  
  
• Cannot Download with Internet Explorer
  When you attempt to download a file with Microsoft Internet Explorer, one of the following symptoms may occur:
  If you click a link to download a file, nothing happens.
  If you right-click the link, and then click Save Target As on the shortcut menu that appears, the Save As dialog box appears briefly and then disappears
  http://support.microsoft.com/?kbid=299328 (i. e. 4, 5. W95/98/se/ME 6/4/2003)
  
  
• File Appears to Be Downloading but Is Not
  When you attempt to download a file from a Web site, the Copying dialog box may appear (containing two folder icons with page images moving between them), but the File Download dialog box may not appear.
  http://support.microsoft.com/?kbid=301716 (i. e. 5. W95/98 6/4/2003)
  
  
• Netscape-Style Plug-ins Do Not Work After Upgrading Internet Explorer
  If it is only .exe files, then read on and see if this is relevant:
  Remove the plugin with Regedit.exe
  Start/Run menu applet execute: Regedit.exe
  Navigate down to this key and remove it, after exporting it as a normal safety precaution.
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Plugins\Extension\.exe
  If that key exists, then you will see what plugin has been installed. The key does not normally exist.
  Recommanded by: Alan Edwards, MS MVP W95/98 Systems
  http://support.microsoft.com/?kbid=303401 (i. e. 5, 6. W98/se/ME/NT4/W2000/XP 6/5/2003)
  
  
• "The Page Cannot Be Displayed" Error Message When You Try to View Web Page on a Secure Web Site
  Additionally, you may be unable to download files from secure Web sites.
  http://support.microsoft.com/?kbid=303807 (i. e. 5, 6. W2000/NT 5/3/2003)
  
  
• Cannot Use Internet Explorer to Download Files
  You cannot use Internet Explorer to download files. However, you can download files from the Internet through the use of other methods, such as File Transfer Protocol (FTP)-client programs.
  http://support.microsoft.com/?kbid=306837 (i. e. 5. W2000 9/24/2002)
  
  
• Error Message When You Try to Download a File: Download Accelerator Error
  An additional toolbar is displayed in your browser window, and the File Download dialog box looks different than the Internet Explorer File Download dialog box.
  Retry the download of file name
  When you click Retry Now , you may receive the message again. After you click Retry Now several times, you may then receive the following error message: Download Accelerator Error
  http://support.microsoft.com/?kbid=306903(i. e. 5. 6/4/2003)
  
  
• Zip Files Downloaded with Internet Explorer Are Not Saved to Your Computer
  When you download a Zip (.zip) file in Microsoft Internet Explorer, you may experience either of the following behaviors:
  The file appears to download, but the file compression program that you use (for example, WinZip) opens and displays a blank window. When you search for the file, you are unable to locate it. The file does not exist on your hard disk. -or- If you are running Microsoft Windows XP, and you use the Compressed (zipped) Folders feature as your file compression program, you receive the following error message: The Compressed (zipped) Folder is invalid or corrupted.
  http://support.microsoft.com/?kbid=308090 (i. e. 5, 6. 6/5/2003)
  
  
• Data for a POST Request Is Not Downloaded Completely in a Custom MIME Viewer
  When Internet Explorer makes a POST request for data with a MIME type that is handled by a custom ActiveX control, Internet Explorer stops downloading the data after the first portion is received. This problem occurs with large data responses (over roughly 20 KB).
  http://support.microsoft.com/?kbid=310388 (i. e. 6. W98/se/ME/NT4/W2000 5/8/2003)
  
  
• QuickTime Starts Every Time You Attempt to Download an Executable File
  QuickTime may start each time that you attempt to download an .exe file and that the File Download dialog box does not open. As a result, you cannot download the file.
  http://support.microsoft.com/?kbid=312455 (W/98/se 8/30/2002)
  
  
• Blank Web Page with Placeholder Icon and You Cannot Save a File to Disk
  When you click a link to download a file through Internet Explorer, a blank white window may appear. There are no buttons to save the file to your hard disk or to open the file.
  http://support.microsoft.com/?kbid=316537 (i. e. 4, 5, 6. W95/98/se/ME/NT4/W2000 6/4/2003)
  
  
• Internet Explorer Cannot Download Office Documents from an IIS Server When Content Expiration Is Set to Expire Immediately
  When you try to download Microsoft Office documents from a server running Internet Information Services (IIS) to a client using Microsoft Internet Explorer version 6, you may receive the following error messages:
  Internet Explorer cannot download File.doc from ServerName.
  Internet Explorer was not able to open this Internet Site. The requested site is either unavailable or cannot be found. Please try again later."
  http://support.microsoft.com/?kbid=317208 (8/6/2002)
  
  
• PRB: Open Button in Dialog Disabled When You Browse or Redirect to .rtf or .csv Files
  Internet Explorer may prompt you with a File Download dialog box to confirm whether you want to open the file or to save the file to your computer.
  The Open button and the Always ask before opening this type of file check box of the dialog box may appear dimmed, which indicates that the options are unavailable.
  http://support.microsoft.com/?kbid=318761 (i. e. 5. 6. W95/98/se/ME/NT4/W2000/XP 9/25/2003)
  
  
• An Error Message Occurs If You Click "Save Target As" for a Link
  If you click the Save Target As command on the shortcut menu for a link, you may receive the following error message:
  Internet Explorer cannot download " Filename.ext" from " Servername".
  Internet Explorer was not able to open this Internet Site.
  The requested site is either unavailable or cannot be found. Please try Again.
  http://support.microsoft.com/?kbid=319032 (i. e. 5. 6. W98/se/ME/NT4/W2000/XP 6/5/2003)
  
  
• Internet Explorer File Downloads Over SSL Do Not Work with the "No-Cache" Header
  Unable to download. Internet Explorer was unable to open this site. The requested site is either unavailable or cannot be found. Please try again later.
  http://support.microsoft.com/?kbid=323308 (i. e. 5, 6. W98se/NT/ME/XP/W2000 3/16/2004)
  
  
• File Download Dialog Box Appears After You Turn Off File Downloads
  A File Download dialog box that prompts you to save or open a file from your local computer may appear if you open a Universal Resource Identifier (URI). For example, if you click a link on a Web page, you may be prompted to save or open Cmd.exe from C:\Winnt\System32.
  http://support.microsoft.com/?kbid=324098 (i. e. 4, 5, 6. W98/se/NT/ME/XP/W2000 6/6/2003)
  
  
• Screen and Video Corruption in I. E. 6.0 When You Download Data from an Active Server Page
  http://support.microsoft.com/?kbid=332027 (i. e. 6. W98/se/NT/ME/XP/W2000 5/8/2003)
  
  
• "Internet Explorer Cannot Download" Error Message When You Use an HTTPS URL to Open an Office Document or PDF File
  When you try to open a Microsoft Office document or a PDF file by typing an HTTPS Uniform Resource Locator (URL) for the document on the Address bar in Internet Explorer 6 Service Pack 1 (SP1), the document may not open, and you may receive the following error message:
  Internet Explorer cannot download document.pdf from server
  http://support.microsoft.com/?kbid=812935 (i. e. 6. 9/8/2003)
  
  
• You Cannot Download Files from an FTP Server
  http://support.microsoft.com/?kbid=816037 (i. e. 6. W98/se/NT4/W2000/XP 6/6/2003)
  
  
• Error Message: "Internet Explorer Cannot Download a File"
  When you try to download a file with Internet Explorer from a Web server, you may receive the following error message:
  "Internet Explorer cannot download FileName from WebServer."
  http://support.microsoft.com/?kbid=816868 (i. e. 6. W98se/ME/NT4/W2000/XP 7/15/2003)