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| Go back to the Index Page | Bo's Browser Wars | MSIE News Front | Updated 09/09/03 |

Welcome to Bohunky0's MSIE Help & How To Page V

Page Index
Got a problem you can't find on these pages? Click here and tell me about it

  1. Send To right click context menu showing "Mail Recipient.MAPIMail" instead of just "send to e-mail recipient."
    May require a registry edit
  2. Import Netscape 6.1 Address Book Entries into Outlook Express
  3. Outlook Express Shortcut Keys
  4. What Connections on my computer are active at any given time?
  5. AOL got a hold of your MSIE browser and won't let go?
    Try these tips
  6. Cover your tracks with MSIE 5 and above
  7. The Case of the Vanishing General Tab In Internet Explorer Options Dialog

The Case of the Vanishing General Tab In Internet Explorer Options Dialog

Reader Schneberk asks:

I am using windows 98 and explorer 6. I have been told that windows does not work well with explorer 6 and I should not have upgraded. Is this a problem and how do I delete explorer 6? I tried by going to contro panel add/delete but it does not delete?

My main problem now is under the tools tab when I go to internat options the general tab is missing. How can I get it back. When it did this the address line defaulted to msn from some strange page I had never seen before.

Thanks for your help. 

Answer: Microsoft Internet Explorer works fine with most Windows products. The only one it is not designed to get along with is Windows 95. There are several new patches for MSIE which, if you haven't already, you should get. Find them at the Windows Update Site or check with Bohunky0's Microsoft Bug of the Month. There is only an option to revert back to Microsoft Internet Explorer 4.0 with Windows 98.

The browser package is an integral part of the Operating System and can not be removed entirely. In Truth, I find MSIE 6.0 to be very stable and easy to use. Though I am rapidly becoming a reluctant fan of Netscape 7.1.

The problem which you describe seems to be coming up a lot lately. It strikes me that there may be a Trojan virus or a worm responsible. I haven't, as yet, looked into that theory but do intend to. The first thing we need to do is to get your General Tab back. Here are a few suggestions:

Suggestion 1
Solution II

Try an Explorer Repair
Note: This only works with Windows 98, 98 SE, and Me versions of MSIE 6.0

  1. Click Start | Settings | Control Panel | Add/Remove Programs
  2. On the General tab
    1. Click on any program in the list
    2. Press the "M" key on your keyboard
    3. Scroll down the list until you get to Microsoft Internet Explorer (Your version number) and Internet Tools
    4. Highlight that program
    5. Click the Add/Remove button (Trust me)
    6. Choose the Repair Explorer radio button
    7. Click okay
  3. Follow the onscreen prompts and be sure to reboot the system when advised to do so.

Check your properties dialog and see if there is a General Tab now. If there is, go no further we are done. If the problem isn't resolved, please continue on.

This behavior can occur if the Mshtml.dll file is missing or damaged, or if the registry entries for the Mshtml.dll file are missing or damaged.

Solution II
RESOLUTION

Be sure that the file mshtml.dll is located on your system by doing a search. It should most likely be in C:\Windows\System.

To resolve this behavior, follow these steps:

  1. Click Start, point to Find, and then click Files Or Folders.
  2. In the Named box, type mshtml.dll, and then click Find Now.
    1. Once you have determined that the file is on the system and has not been renamed or deleted you can re-register the file. Here is how:

      1. Click Start, and then click Run.

      2. In the Open box, type "regsvr32 /i mshtml.dll" (without quotation marks), click OK, and then click OK again.
      3. Restart your computer.
      4. Try the Tools | Internet Options dialog again. If the General tab is now there, go no further, we are done. If it is still gone, this indicates that the file may have become corrupted and you need to extract a fresh copy. Read on:
  3. If the Mshtml.dll file is found, and re-registration following the steps detailed above did not work, right-click it then click Rename, and then type a new name for the Mshtml.dll file (such as Mshtml.xxx or Mshtml.dll.old).
  4. Quit the Find tool.
  5. Extract a new copy of the Mshtml.dll file from your original Internet Explorer CD-ROM, the folder to which you downloaded the Internet Explorer Setup files, or your original Windows 98 disks or CD-ROM to the Windows\System folder.

    NOTE: If you previously applied an update to the Mshtml.dll file provided by Microsoft, reinstall the updated version of the Mshtml.dll file instead of the version included with Internet Explorer or Windows 98. 
  6. To extract the Mshtml.dll file:
    1. At a command prompt, type the following command, and then press ENTER  (This can be done through the Windows DOS box command, or Start | Run | Type: COMMAND and click okay)

      extract /l <path1> <path2>\ie4_s2.cab ie4_2.cab

      where <path1> is the path to the folder to which you want to extract the Ie4_2.cab cabinet file, and <path2> is the path to the folder in which the Internet Explorer Setup files are located.

      NOTE: If you downloaded Internet Explorer from the Internet, <path2> is location of the Internet Explorer Setup files on your hard disk. If you installed Internet Explorer from a CD-ROM, <path2> is the path to the Internet Explorer Setup files on your Internet Explorer CD-ROM.

    2. At the command prompt, type the following command, and then press ENTER

      extract /l <path1> <path2>\ie4_2.cab mshtml.dll

      where <path1> is the location of the Windows\System folder, and <path2> is the path to the folder to which you extracted the Ie4_2.cab file.

    3. In Windows 98, use the System File Checker tool to extract the Mshtml.dll file. For information about how to extract files using the System File Checker tool, please see the following article in the Microsoft Knowledge Base:

Another method is to look in the systems registry file and change the Dword= line in the policies section for Internet Explorer. see: Remove some/all of the Microsoft Internet Explorer Options tabs. Be sure to read and understand the warning and the methods to backup the system registry on this site.

You may wish to use System File Checker to extract the files: Here is how:

To extract files in Windows 98 or Windows 98 Second Edition, use the System File Checker tool. To do this, follow these steps:

  1. Click Start, and then click Run.
  2. Type sfc, and then press ENTER.
  3. Click Extract one file from installation disk.
  4. In the Specify the system file you would like to restore box, type drive:\windows\path\file (where drive is the drive where the Windows folder is installed, generally drive C, path is the destination of the file that you are extracting, and file is the file that you want to extract [mshtml.dll]).
  5. Click Start, click Browse next to the Restore from box, and then locate the Windows installation files. By default, in the OEM version of Windows 98 and Windows 98 Second Edition the installation files are on the hard disk in the C:\Cabs folder. With a retail full version or upgrade version, you can also insert the Windows installation CD-ROM into the CD-ROM drive or DVD-ROM drive, and then locate the Windows installation files. The folder is named "Win9x". For example, if your CD-ROM or DVD-ROM drive is D:, the folder is named "D:\Win9x". For Windows 98, the folder is named D:\Win98.
  6. Click OK, and then follow the instructions on the screen.

Clear the forms to halt the Typed URL's
Here is how:

  1. Open MSIE or go to Control Panel | Internet Options
  2. Click Tools | Internet Options
  3. Select the content Tab
  4. Click the Auto Complete button
  5. Click on the Clear Forms button
  6. Click Okay
  7. Click Apply
  8. Click Okay
  9. Close all instances of MSIE that may be running
  10. Restart MSIE and attempt to locate a website again. the problem should now be resolved. If it isn't follow steps 1-4 above and this time, uncheck the header marked Web Address. Then follow steps 6-9 above.

Other problems involve porn sites. In the oft chance that you haven't viewed these articles, I suggest that you take a look at them. Sooner or later you will need them.


Cover your tracks with MSIE 5 and above

Emma asks,

Hi there,

i am just wondering how you can delete the search bar contents that drops down and shows you everything you have done a search on. Have worked out how to clear the url history but am getting frustrated about how to delete everything i have searched on. Have only had pc for a bit so i spose you could say im a beginner.........oh dear!

would be grateful for your help  cheers

Answer: Hi there yourself,

Though you do not say so, I show you using Microsoft Internet Explorer 6.00.2800.1106 and I am going to assume, sense you are new to computing, that you are running Windows XP and hopefully you have downloaded and installed all applicable updates. Please see Bohunky0's Microsoft Bug of the Month for details on how to obtain and download the latest patches. The first two, that are listed: Cumulative Patch for Internet Explorer (822925) and Unchecked Buffer in DirectX Could Enable System Compromise (819696) are the ones you should concern yourself with immediately if you haven't already done so. SoBig is a real nasty, so make certain that your virus definitions are upt to date. Please click here to learn more about this worm. It goes without saying, that is why I am saying it, never open an email attachemt from anyone until you have confirmed, from that person, that an attachemt actually was sent to you.

Now, to clear the search history:

The best way to clear the history list, completely, is to do the following:

  1. Open MSIE
  2. Click Tools | Internet Options
  3. On the General Tab
  4. Move down to the History list and click on the Clear History button
  5. This will clean out the stored history for you computer.

To Clear the Search History, do the following:

I believe what you are talking about is the Typed URL History:

  1. If switched on, the AutoComplete function will type out previously visited sites if you type the first few letters of the address. It's designed to save time, but if you have visited, lets say, "www.yummysexpots.com" and someone uses the computer after you and wants to go to Yahoo and they type in "www.y" the browser will auto-suggest www.yummysexpots.com, which you may not want.

The best way to perform these types of actions is to edit the System Registry. As you are new to computing, I do not advise this. However, if you would like to learn more about it then please visit my Bo's Tweaky Clean Windows site.

Clear The Microsoft Internet Explorer Autocomplete History

The AutoComplete history for forms, etc. can get full (or corrupted). To clear the AutoComplete history (Also known as Typed URL's), run Microsoft Internet Explorer 5 (or greater) and choose Tools--Internet Options.

When the dialog opens,

  1. Click the Content tab.
  2. Click AutoComplete button to open the AutoComplete options.
  3. Now you can click Clear Forms to clear your AutoComplete history. A dialog box will open asking if you want to clear all the forms.
  4. Click OK to continue.
  5. Click OK to close the AutoComplete Settings dialog box.
  6. Back in Internet Options,
  7. Click OK.

  

On a side note, you can also choose to uncheck the Web Addresses section, click okay, click okay and close MSIE. Reopen MSIE and the typed url's list should now be empty. Follow the steps above and then place a checkmark back in the Web Addresses section to start a new session. Alternatively you can leave it unchecked to ensure that these typed urls are never visible again. They will show during the session you are running but once MSIE is closed, the typed urls are gone.

 

It is also a good idea to clear out the Files section (Tools | Internet Options | General tab and click delete files. Choose to checkmark the box which says, Delete all Offline Content, click okay)

 

You should, periodically clear the cookies off of your system. Many pieces of spyware are activated by these types of cookies. What is spyware? Please see All you ever wanted to know about Web 3000. You will find, on this site, several tools to assist you in keeping your system, squeaky clean.

HOW SOBIG WORKS - SoBig, Is So Bad
See also THE INFECTED EMAIL MESSAGE
SoBig is a program that runs on an infected computer.  A computer can be infected via an email attachment.

Once SoBig is running, it scans your hard drive for email addresses.  This can be anyones email address, not just yours.  It doesn't just look in your address book but also any web pages that are stored on your hard drive.

A goldmine of addresses is usually gathered from the browsers folder of recently viewed pages pages - in Internet Explorer that's the Temporary Internet Files folder/s.

We won't go into the details here .. see below for some links with plenty of technical info.  The important point is that email addresses are stolen from all sorts of places on a computer.

Once SoBig has those addresses it starts sending out infected email messages. See 'The Infected Email Message' below for details.

Those infected messages are marked as coming

FROM: one of the stolen email addresses
TO:  another of the stolen email addresses

Vital Point:  The message will almost invariably NOT really come from the email address shown.

Don't blame the apparent FROM email address in an infected message - not only is the person probably not infected, they are totally unaware that a message has been sent in their name.

There's no practical way to trace the source of the infected messages, at least not for those of us who don't do anti-virus tracking for a living. In the current attack the messages may well be coming from multiple sources.

SoBig uses it's own SMTP server to send out infected messages which means you don't have to have a email program running and it is harder to trace the source of infection.

The best thing you can do is delete the infected messages and make sure you are not infected yourself.

The worm itself isn't new, but this is a new variant on a known baddie

THE INFECTED EMAIL MESSAGE
We've seen a lot of misinformation on this in the last few hours, from people who should know better, which is the main reason why Woody and Peter decided to get this issue out quickly.

SoBig infected messages have several characteristics that can help identify them both manually and by spam filters.

The messages also have one of these subject lines:

>  Re: Details
>  Re: Approved
>  Re: My details
>  Re: Thank you!
>  Re: That movie
>  Re: Wicked screensaver
>  Re: Your application
>  Thank you!
>  Your details

Of course, you could get legitimate emails with these subjects, which is why they are used.

So we feel that trapping for the infected attachments is a more reliable method in the long run.  Sadly not all mail filters have this feature (hello Microsoft) even though it is obvious and would be really useful.

The messages all have an attachment with one of these names:

- your_document.pif
- document_all.pif
- thank_you.pif
- your_details.pif
- details.pif
- document_9446.pif
- application.pif
- wicked_scr.scr
- movie0045.pif

If your mail filter can do it, trap for ALL .PIF and .SCR files and delete the messages.   It's unlikely that anyone sensible would be sending out messages with those attachments - at least not these days.


AOL got a hold of your MSIE browser and won't let go?
Try these tips

have internet explorer 6.0 sp1 from AOL 8.0, I want the original MICROSOFT VERSION----6.0 sp1 instead, I know I can't change the AOL browser, BUT, how can I get the MICROSOFT version on my desktop, instead of AOL's version which is there too........

I've tried downloading from microsoft but it doesn't work.......... any ideas??
-- Jeff

I am a bit confused here Jeff (Nothing new in that I confuse real easy). Are you saying that you have two versions of MSIE 6.0 SP-1 on your system? That's a new one on me. In subsequent email, Jeff reports that he indeed only has the one version of MSIE on his system. My mistook Jeff!

If after reading these solutions, if anyone has a good reliable fix, Jeff and I are all ears. Of course in my case, being all ears, keeps me warm in the winter and shaded in the summer.

I find it strange that there are two versions of MSIE on your system. I am going to assume that you have gone to the add/remove section (Start | Control Panel | Add or Remove Programs | Choose anything which says AOL). If you have done all of this and there are still two MSIE's on your desktop, simply delete the short cuts to the AOL version. I really doubt that there are two version of the same program on the system. They wouldn't live together very well.

If that did not do the trick, we can try something else. Remember, this is for Windows XP only. There is pretty much the same thing in Win 9.x but it is slightly different. So, if you have Win XP, give this a try:

The System File Checker Scan Now option:

  1. Place your Windows XP installation disk into the CD-ROM.
  2. If you have autorun on data enabled, close the dialog when it comes up.
  3. Click Start | Run and type "sfc /scannow" (without the quotes and notice the space between the command SFC and the switch /.) 
  4. Be prepared to go get a cup of coffee - it takes a while.  This will do the same thing as Repair IE6 for XP but a lot more. It will find any corrupt system files and replace them.  It does not, however, re-register the various software components (except possibly the ones it replaces)
  5. Once finished, it would be a good idea to click Start | Turn off computer | Restart.

After Windows reboots and you are back into the GUI, open MSIE and see if the browser is fixed.

If you are using Windows 98 or 98 SE the System File Checker is a bit different, but the idea is pretty much the same.
SFC with Win 98 or 98 SE (Windows Me doesn't use the SFC it has file protection)

  1. Click Start | Run | and type:

    SFC
  2. Click Okay or hit the enter key on your keyboard
  3. System File Checker Dialog will appear
  4. You can configure it to search for deleted or missing files, older files, files in certain subdirectories, and so on.
  5. On the first tab, simply click Start to begin the scan.
  6. The Win 98 version of the SFC requires your input unlike the one with XP. You will need to pay close attention to the screen and decide rather you want to Update, Remove, Restore and so forth any files that the SFC discovers that may be corrupted.
  7. Yuo can also use SFC to extract a version of a file from the Installation CD.
  8. This is a powerful tool. A word to the wise, use it sparingly and only if you are consistently having problems.
  9. If SFC dose discover that MSIE isn't the right version, you may have to go to the windows update center to re-install any service packs or patches.

Try the Win 9.x MSIE Repair Tool [Win 9.x only]
If you do have Windows 98, 98 SE, or Win Me. You can use the MSIE repair tool. Here is how;

  1. Click Start | Settings | Control Panel | Add/Remove Programs
  2. On the General Tab, click on any file in the list so that it is highlighted
  3. Press the "M" key on your keyboard
  4. This brings you to all programs beginning with the letter "M".
  5. Scroll down the list until you come to Microsoft Internet Explorer 6 (May have SP-1 or AOL8, or other wording but the idea is the same) and Internet Tools.
  6. Click on the line so that it is highlighted
  7. Click the Add/Remove button (I know, trust me)
  8. In the resultant dialog, select the Repair Explorer radio button
  9. Click okay
  10. Follow any and all on screen prompts and be sure to reboot when finished.
  11. You may be tempted to Hit Ctrl+Alt+Del as the hard drive activity may not be showing any signs of activity for long periods of time. This would be a huge mistake. Long periods of inactivity only means that the repair tool is examining the System Registry and may be writing to it. If you firmly believe that the system is locked, turn your computer off with the Power button, not the Reset button. Wait about 10 seconds and power back on. Never, ever, hit Ctrl+Alt+Del to restart the system during the process. If you do, you will be forced to re-install Windows and that is a weekend job to be sure.
  12. Once finished. Try your MSIE Browser Properties once again.

You may have to reinstall MSIE. Click here to learn how. Back to Windows XP

If you find it is necessary to do a re-install of MSIE then try the following (Again, Windows XP only).

  1. Place your Windows XP installation disk into the CD-ROM, following steps 1&2 above.
  2. Click Start | Run | Type

    rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 C:\windows\inf\ie.inf
  3. Follow any and all onscreen prompts and be sure to reboot the system when finished.

How to reinstall MSIE 6.0 if you need to

When you try to reinstall the same version of Internet Explorer, you may receive the following error message:

Setup has detected a newer version of Internet Explorer already installed on this system.
Setup cannot continue.

To avoid this error message and reinstall the same version of Internet Explorer and Outlook Express, follow these steps:

  1. While you are logged on as an administrator, click Start, and then click Run.
  2. In the Open box, type regedit, and then click OKRemember the Warning?
  3. Locate the appropriate registry subkey, right-click the IsInstalled (REG_DWORD) value, and then click Modify.

    To reinstall only the Internet Explorer 6 browser component on Windows XP, use the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}

    To reinstall only Outlook Express 6 on Windows XP, use the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}

  4. Change the value data from 1 to 0, and then click OK.
  5. Quit Registry Editor, and then install Internet Explorer 6.
  6. To reinstall Windows XP updates, visit the following Microsoft Windows Update Web site:

    http://windowsupdate.microsoft.com/

By default, Internet Explorer 6 is preinstalled in all versions of Windows XP and cannot be removed. To provide computer manufacturers more flexibility in configuring desktop versions of Windows XP, Microsoft has made it possible for OEMs, administrators, and users to remove user access to Internet Explorer while leaving the Internet Explorer code intact and fully functional to make sure the functionality of programs and operating system functions that rely on it. For example, Windows XP supports an "IEAccess=off" switch in the Unattend.txt file, and Internet Explorer has been added to the Add/Remove Windows Components section of the Add/Remove Programs tool in Control Panel. This does not reinstall Internet Explorer.


What Connections on my computer are active at any given time?

Question: I was wondering how can I find out what Connections on my computer are active at any given time?

Answer: That is simple enough to discover. Here is how:

  1. Connect to the internet or to your LAN network
  2. Click Start | Run | Type: CMD
  3. click okay or hit the enter key on your keyboard
  4. At the prompt type: netstat -an
  5. Hit the enter key.
  6. A list of open ports and their status will be displayed.
  7. for a more detailed stat report just type netstat without the -an switch
  8. To see what the switch options are just type netstat /? and hit the enter key. The display looks like this:
Displays protocol statistics and current TCP/IP network connections.

NETSTAT [-a] [-e] [-n] [-o] [-s] [-p proto] [-r] [interval]

  -a            Displays all connections and listening ports.
  -e            Displays Ethernet statistics. This may be combined with the -s
                 option.
  -n            Displays addresses and port numbers in numerical form.
  -o            Displays the owning process ID associated with each connection.
  -p proto    Shows connections for the protocol specified by proto; proto
                 may be any of: TCP, UDP, TCPv6, or UDPv6.  If used with the -s
                 option to display per-protocol statistics, proto may be any of:
                 IP, IPv6, ICMP, ICMPv6, TCP, TCPv6, UDP, or UDPv6.
  -r             Displays the routing table.
  -s            Displays per-protocol statistics.  By default, statistics are
                 shown for IP, IPv6, ICMP, ICMPv6, TCP, TCPv6, UDP, and UDPv6;
                 the -p option may be used to specify a subset of the default.
  interval     Redisplays selected statistics, pausing interval seconds
                between each display.  Press CTRL+C to stop redisplaying
                statistics.  If omitted, netstat will print the current
                configuration information once.

On a side note: This is a good way to determine if the Active Directory on your Windows XP machine is active.


Outlook Express Shortcut Keys

We have been getting some email of late concerning the shortcut keyboard keys for Outlook Express. The below is a detailed list of those shortcut keys.

Table of Contents

Main window, view message window, and send message window.. 1
Main window and view message window.. 1
Main window.. 1
Message window—viewing or sending. 2
Message window - sending only

 Main window, view message window, and send message window

Open Help topics

F1

Select all messages

Control + A

Main window and view message window  

Print the selected message

Control + P

Send and receive mail

Control + M

Delete a mail message

Delete or Control + D

Open or post a new message

Control + N

Open the Address Book

Control + Shift + B

Reply to the message author

Control + R

Forward a message

Control + F

Reply to all

Control + Shift + R or Control + G (news only)

Open the Inbox

Control + I

Go to the next message in the list

Control + > (greater than) 

or Control + Shift + > (greater than)

Go to the previous message in the list

Control + < (less than)

or Control + Shift + < (less than)

View properties of a selected message

Alt + Enter

Refresh news messages and headers

F5

Go to next unread mail message

Control + U

Go to next unread news thread

Control + Shift + U

Go to folder

Control + Y

Main window

Open the selected message

Control + O or Enter

Mark a message as read

Control + Enter or  Control + Q

Move between the Folders list (if on), message list, preview pane, and Contacts list (if on).

Tab

Mark all news messages as read

Control + Shift + A

Go to a newsgroup

Control + W

Expand a news thread (show all responses)

Left Arrow or Plus Sign

Collapse a news thread (hide messages)

Right Arrow or Minus Sign

Go to next unread newsgroup or folder

Control + J

Download news for offline reading

Control + Shift + M

Message window—viewing or sending

Close a message

Escape

Find text

F3

Find a message

Control + Shift + F

Switch among Edit, Source, and Preview tabs

Control + Tab

Message window - sending only

Check names

Control + K or Alt + K

Check spelling

F7

Insert signature

Control + Shift + S

Send (post) a message

Control + Enter or Alt + S


Import Netscape 6.1 Address Book Entries into Outlook Express

Question: where the address books is storing in Netscape Navigator 6.1. becuase i want to export the address book to outlook express. Please tell me how to do it.  - Ramesh

Answwer: To export address book entries from Netscape Communicator so you can import them into Outlook Express

    1. In Netscape Communicator, choose Address Book from the Communicator menu.
    2. Select the address book that you want to export.
    3. From the File menu in the Address Book window, choose Export.
    4. Type a name for the exported address book.
    5. Choose the LDIF file format.
    6. Click Save. Remember the location where you saved the address book file, so you can find it when you're ready to          import it into Outlook Express. The file will have a .LDIF extension.

Now, to import those address into Outlook Express do the following:
    1. Open Outlook Express
    2. Click File | Other Address Book
    3. Click on LDIF format in the import wizard
    4. Click Import button
    5. Navigate to the location in which you saved the exported LDIF file from Netscape
    6. Highlight the file by clicking on it
    7. Click on the Open button
    8. Follow any onscreen prompts to finish the import of the LDIF file into OE


Send To right click context menu showing "Mail Recipient.MAPIMail" instead of just "send to e-mail recipient."
May require a registry edit

Question: If you can help me fix my Dad's computer I will be so pleased. He is 85 and gets upset easily. Someone installed office 97 on his computer which is the problem. Now he cannot right click photos to "send to e-mail recipient". I searched and found that the problem is the office 97 and was told to:

"If you want to continue to use Outlook Express, you'll need to make it the default e-mail client again. That's simple: Click Start, Settings, Control Panel, open Internet Options, and click the Programs tab. In the Messaging list, select Outlook Express and click OK. If you've just installed Outlook 97 (which comes with Office 97) you've got more to do:

  1. First, set Windows 98 to display three-letter file extensions: Open My Computer, choose View, Folder Options and click the View tab. Deselect the checkmark next to "Hide file extensions for known filetypes." Click OK.
  2. Click Start, Run, type sendto, and click OK. Windows will open a window titled SendTo.
  3. Right-click in the SendTo window and select New, Text Document. Select that file and press F2; then rename the file (right click the file, then select Rename) to Mail Recipient.MAPIMail.
  4. Close the SendTo window.

Now, I did all of this.

PROBLEM: when I right clicked on the photo it was there again - send to mail recipient but it went to microsoft exchange and didn't work.

So - this is when I messed it up. I looked at the properties of the mapimail (see attached file) and noticed that there was no program associated with the "open with" part - so I clicked on "change" - couldn't find "outlook express" so I clicked on "other" which was opened at outlook express - so I chose the msime.exe (?) outlook express file - it then showed as the "open with" - which made sense to me - but nothing happened when I right clicked on the photo - plus it shows as "Mail Recipient.MAPIMail" instead of just "send to e-mail recipient."

The "open with" program has it ticked off "always open with this program" and it is in the grey so it is not accessible to take the tick off to change the program. Does this make any sense to you???

My dads computer is an IBM Thinkpad laptop with Windows Millenium - he uses Internet explorer 6 - which I just upgraded today in an effort to fix this. I was hoping that when the Outlook Express was re-installed that it would fix it. It did not. Also - I just remembered - after the install and after re-starting windows said it could not install all of the upgrade but it did not say which part it could not install. It took almost an hour to install and update and I have spent at least 7hours trying to fix this. I would be so grateful if you could help me. Thanks Dorothy

Answer: First let me congratulate you on your patience and your dad on entering the brave new world of technology.

Now for the problem:
It appears that you want to have the send to recipient working with Outlook Express rather than Outlook 97. Mail Recipient.MAPIMail is the Outlook 97 program association. What has happened here is the Outlook program has hijacked the file association and doesn't want to let go. When you installed the newer version of MSIE to 6.0, I am going to assume, you either did the typical install or that if you did the custom install you instructed the installation wizard to keep all settings from the older version. The typical install does this by default and can cause this type of a problem. The grayed out part is another problem entirely.

This issue can occur if:

Register Outlook Express as the Default E-mail Program

To register Outlook Express as the default mail program on your computer, use one of the following methods:

If this still does not work, after you re-register the program, follow the instructions to In Internet Options: above.

If it still isn't working, you need to edit the system registry.

Be sure to read and understand the Warning below. There are only three rules to editing any system file. Those rules are:

  1. Back it up!
  2. Back it up!!
  3. Back it up!!!

If you do not know how to back up the system registry, please go to http://www.uninets.net/~blaisdel/RegTweaks.htm#backup

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Blaisdell's Little Corner of the Web, Bohunky0, nor any of it's affiliates can guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

Edit the Windows Registry

If you can register Outlook Express as the default mail handler, but you still cannot send mail from mail links or other programs by using Outlook Express, you need to add a data string to the default mail client key in the registry.

To add the data string to the default mail client key:

  1. Start Registry Editor; click Start, click Run, and then type regedit.
  2. Locate the following key in the registry:

    HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook Express

  3. In the left pane, click Outlook Express. Two values should be displayed in the right pane: one is Default, which has a value of Outlook Express, and the other is DLLPath, which contains the path to Msoe.dll on your computer.
  4. If the DLLPath value is not present, click Edit, point to New, and then click String Value.
  5. New Value #1 is displayed, with the text selected. Type DllPath, and then press the ENTER key.
  6. Double-click the new DLLPath value to open it. In the Value Data box, type the path to the Msoe.dll file on your computer, for example:

    drive:\PROGRAM FILES\OUTLOOK EXPRESS\MSOE.DLL

    By default it will look like this:

    C:\PROGRAM FILES\OUTLOOK EXPRESS\MSOE.DLL

    If your main boot drive is different than C:\>, make the appropriate change.

  7. Click OK, and then quit Registry Editor.
  8. Try to send mail from a link or another program.

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Version Dec 7 Copyright 2001 Larry Blaisdell