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| Go back to the Index Page | Bo's Browser Wars | MSIE News Front | Updated 09/09/03 |

Welcome to Bohunky0's MSIE Help & How To Page IV

Page Index
Got a problem you can't find on these pages? Click here and tell me about it


Opening a new windows in MSIE halts or friezes the system.
Ctrl+Alt+Del shows Internet Explorer Not Responding in Task manager

I am running Windows 98 and Internet Explorer 6.  When I go to a website and only one window opens, everything runs fine.  As soon as a second window opens the explorer freezes.  Then I hit ctrl-alt-del and it lists the first window for explorer as (not responding).  Then I end task and most of the items in my system tray are removed.  This happened to me about two years ago and I had to edit the system registry but I did not save how I did that and cannot find that article again at Microsoft support.  Thanks for any help. --Mark

One of MSIE's little annoyances is that it is tied directly to Windows Explorer as part of its main function parameters. This explains the removal of the taskbar items.

there are several reason for this type of behavior.

One is:

The disable Proxy Auto-Discovery has been set. To set it to auto-discovery Enabled try this method:

Connect to Internet Using Dial-Up Networking Connection

If you connect to the Internet using a Dial-Up Networking connection:

  1. Click Start, point to Settings, click Control Panel, and then double-click Internet.
  2. Click the Connection tab, click the appropriate connection, and then click Settings.
  3. Click the Automatically detect settings check box to clear it, click OK, and then click OK.

You are about to be instructed on the use of the System Registry. There are only three rules when editing any system file and they are:

  1. Backup the System Files you edit
  2. Backup the System Files you edit
  3. Backup the System Files you edit

How do you backup the System Registry? Click here and I will tell you. Before making any changes to your system's Registry, be sure to read and understand the Warning below,

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Blaisdell's Little Corner of the Web, Bohunky0, nor any of it's affiliates can guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

Another is (This is probably what you were looking for)
This behavior may occur for any of the following reasons:

RESOLUTION

To resolve this problem in Internet Explorer, follow these steps:

  1. Quit all programs that are running.
  2. Click Start, and then click Run.
  3. Type regsvr32 urlmon.dll, and then click OK. (This will re-register the file in the system registry)
  4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.

If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below): If the files are missing from yuour system, or if System Files Checker shows that they are corrupted, you can use the extract command (See article: How to use the Windows Extract.exe Command) to extract the files from the Main Installation CD. This can also be done with system file checker. see:
More of the Story System File Checker Tool

Reregister each of the files below in turn.

If the problem is still not resolved, verify that the following registry values are present and correct:

If the problem is still not resolved, reinstall Internet Explorer. If you are using the version of Internet Explorer that is included with your operating system, reinstall or repair your operating system.

For Users of the Windows 9.x kernel only: (For users of Windows XP see How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP - MKB

If this all fails, before you attempt to re-install MSIE try a repair, here is how:

  1. Click  Start | Settings | Control Panel
  2. Click Add/Remove Programs
  3. On the General Tab, highlight any program in the list and press the "M" key on your keyboard
  4. This brings you to all programs starting with the letter "M".
  5. Scroll down and click to highlight "Microsoft Internet 6 (6 SP1 if installed) and Internet tools"
  6. Click the Add/Remove button
  7. Choose "Repair Internet Explorer"
  8. Click Okay
  9. Follow all onscreen prompts and be sure to reboot when finished

Outlook Spell Check Not Working?
Try this

I NEED HELP FROM A WHIZZ ON THE COMPUTOR. I HAVE TYEPED WORDS WRONG TA LET YOY SEE MY WORD SPELL DOES NOT WORK , WHY/////???????,CAN YOU TELL ME WHAT TO DO .  - Dot

Sure! I am going to assume that you are talking about the spell check in your Outlook Express 5.5. This is a common problem, I get tons of email on this one. Here is the fix:

SYMPTOMS

You may experience any of the following symptoms:

This behavior can occur if registry entries for the spell checker tool or custom dictionary are incorrect. This behavior can also occur if these registry entries refer to a network location you do not have permission to access.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. BLCOW cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Be sure to back up the system registry before making any edits. Once done, if your computer begins to act a little flaky, you can simply re-install the registry that you changed to the original. Please see my article Bo's Registry Tweaks to learn how to backup and restore the system registry. You can get to that section of the article by clicking here. Method 1 is the easiest, at least for me.

To resolve this behavior, modify the appropriate registry entry to point to valid files. Note that these files must be stored locally, or on a network location you have permission to access. (If you aren't sure if they do exist, click Start | Search ;Find in Windows 9.x and type MSSP232.DLL. You should find this file at:
C:\Program Files\Common Files\Microsoft Shared\Proof\)

Outlook Express doesn't have its own Spell Checker. You have to have either Microsoft Word or Microsoft Works installed on your system for it to work.

Spell Checker

Use Registry Editor to locate the following key, and then verify that the values listed below have valid paths and file names:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Proofing Tools\Spelling\1033\Normal

If you have the file on your system, be sure that this registry entry points to that file. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Proofing Tools\Spelling\1033\Normal\Engine

  1. To make the change, in the file pointer, simply double click, in the right hand pane on the marker Engine. (Highlighted in blue above)
  2. In the Value data copy and paste this line:

    C:\Program Files\Common Files\Microsoft Shared\Proof\MSSP232.DLL



    This, of course assumes that your shred files are indeed, stored on drive C:\. In the image above, my stored file is on Drive F:\.

    The line for the Dictionary should be:

    C:\Program Files\Common Files\Microsoft Shared\Proof\MSSP2_EN.LEX

  3. Once done, click okay
  4. Click File | Exit (Alt+F+X)
  5. Close Outlook Express and any other open programs you are running
  6. Click Start | Shut Down | Restart in Windows 9.x or in Windows XP Start | Turn off Computer | Restart
    (Windows Key+U+U)

When your machine reboots try Outlook Express again. The Spell Checker should now be working.

If the above seems to daunting, and it does for some folks, re-install which ever Microsoft product you have. It will need to be Microsoft Works or Microsoft Office, or Microsoft Word. Anyone of these will recreate the registry entry we are attempting to repair. Be sure to reboot the computer once the software has been re-installed.


You accidentally deleted some URL's in your Favorites Folder.
Here is a way to get them back.

How do I recover deleted urls in my favourites folder in Internet Explorer? Please advise soon as I need to get this going. IT is Urgent! Thanks in advance. ~ Diana

There are ways to go about this however none are fool proof or easy.

Your best bet:
We deal with this problem a lot and there is no substitute for a good back up regiment. Click here for instruction on how to back up your Favorites Folder so you do not need to worry about this again.

In lou of this however, may I suggest that your download a great little Freeware utility called Recover4all™.

It is only free in that you can use it to locate any of the deleted files for free, but you only can recover for free any files that are under the 10 kb size limit - unless you buy it.

Because the favorite links are URLs, the total size shouldn't be much more than 98 bytes so this program will work for these types of recovers with no problem. Larger files, of course, will force you to buy the product and it ain't cheap. There is also an advantage with this program for those of us who are a little paranoid. Personally, I think paranoid is a good thing to be when the whole world is against you, but that is another story. Once you can see what still remains on your system, in the event you wish to sell your computer, you can then get a freeware program such as Eraser (2.59 MB) to overwrite those files so that they can never be reclaimed.

With the Recover4all™ Software you can easily recover (undelete) files that were accidentally deleted under Windows. It does not matter if the files went through the recycle bin (and have been lost since the bin was emptied) or were directly deleted. The program is fast and very easy to use. The deleted files can be restored with a few mouseclicks. To prevent files that were already deleted from becoming overwritten, Recover4all™ does not require installation and can run directly from a floppy disk.   One thing which you must remember, the recycle bin uses a hidden code (which is truncated by a ?) This tells Windows that the file was deleted and it is okay to overwrite that part of the hard drive. If you have moved, copied, or defragmented, those files may be overwritten in which case you would need a Hex editor for recovery and a few hours of instruction on programming in order to retrieve those overwritten files. You can pick up a free copy of Recover4All by clicking here. The file is about 413 KB in length. You will need to allow the program to scan your folders section. there is no option to choose only subfolders. Once the scan is complete you will find all files which have been deleted.

Another option is to use a third party program you may already have like Norton System Works. Use the Unease Wizard to restore deleted files.

System Restore may help:
You do not mention which operating system you are using and as you are using MSIE 6.0, I'll assume that you use Windows  XP, 2000, or NT.

In some casing reverting back to a time before these entries were deleted is your best shot. You can find the System Restore in Start | All Programs | Accessories | System Tools | System Restore.

How to backup MSIE Favorites Folder
To backup the Favorites Folder in MSIE 5.01 to 6.0 SP-1a do the following:
Depending on your privileges you will find the favorites folder in
C:\Documents and Settings\Your Identity\Favorites
If your system is general then look in C:\Documents and Settings\All Users\Favorites or
C:\Documents and Settings\Default\Favorites
If you have the 9.x kernel look in C:\Windows\Favorites

  1. Open Microsoft Internet Explorer
  2. Click File | Export and Import
  3. The MSIE Import Export Wizard Appears
  4. Click Next
  5. Choose Export Favorites
  6. Click Next
  7. Click Next
  8. Choose the Export to a file or address radio button
  9. Click Browse and choose a location to store the backup of the Favorites Folder
  10. Click the Next Button
  11. Click Finish
  12. The Wizard will create a file called Bookmark.html at the location you have chosen

To import the saved backup back into your browser do the following:

  1. Click File | Export and Import
  2. The MSIE Import Export Wizard Appears
  3. Click Next
  4. Choose Import Favorites
  5. Click Next
  6. Choose the Import from a file or address radio button
  7. Click Browse button to navigate to the location where you stored the Bookmard.html file
  8. Click Next
  9. Click Next
  10. Click Finished

Your backup will be transferred to the favorites folder.


Transfer your Addressbook, Business Cards, and messages folder to a new machine:

How do I uninstall outlook express and re-install in windows ME, windows XP? Urgent. ~ Hareendran of India

I am not to sure what you are asking here Hareendran. Let me assume I know and you decide if I have the right idea.

You want to remove your inbox and messages list from an older machine (Should have the Windows Version umber but we will give it a shot) along with your addressbook and business cards and place it on a Windows Me and/or XP machine. The software itself will already be on the newer machine because Microsoft Internet Explorer 5.5 is installed by default on Windows Me and Microsoft Internet Explorer 6.0 is installed by default on Windows XP.

So, to get the information from the old machine onto Windows me do the following (You will need some removable media such as a CD-ROM burner, Tape backup, or a Iomega Zip or Jaz Drive).If you are networked and plan to abandon the old machines, use your administrative privileges to transfer between machine.

  1. To export your Address book:
    1. Open Outlook Express
    2. Click on the AddressBook icon button
    3. Click File | Export
    4. Give the file a name and store it on the removable media as a *.WAB* file
    5. Place the movable media into your new machine, open OE
    6. Open the AddressBook by clicking on the icon as above
    7. Click File | Import AddressBook
    8. Navigate to the place where you stored the WAB file, highlight it, and click open
    9. Do the same for your Business Cards
  2. To export your message folders:
    1. Open Outlook Express
    2. Click Tools | Options | and choose the Maintain Tab
    3. Click on the Store Folder button
    4. Type in the location you want to store the folders (This should be onto your removable media)
    5. Click Change button
    6. The folders in your OE will be stored onto that location, intact.
    7. To restore these folders onto your new Win Me machine
      1. Open OE
      2. Click File | Import | Messages
      3. Choose Outlook Express 6.0
      4. Click Next
      5. Choose From Outlook Express 6.0 Store Directory
      6. Click Next
      7. Click the Browse button to navigate to the removable media you chose to store the folders on from the old machine
      8. Follow the rest of the Wizards instruction
      9. The location for your new Windows Me machine will be on:
        C:\Windows\Application Data\"Your IDMicrosot\Outlook Express
      10. You should now have all of your messages and folders on the new machine same as they were on the old machine.

For your Windows XP machine, the idea is the same except the stored directory folders will be at this location:

C:\Documents and Settings\Your ID\Local Settings\Application Data\Identities\{Your identity string}\Microsoft\Outlook Express


Internet Options shows restrictions error when clicking Tools | Internet Options
Question:
Clicking "Internet Options" on the Tools Menu Returns Error Message This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.

Answer: To resolve this issue, extract a new copy of the Inetcpl.cpl file from the Internet Explorer distribution files, or reinstall Internet Explorer. For additional information about extracting files, please see the following article in the Microsoft Knowledge Base:

129605 How to Extract Original Compressed Windows Files  (MKB)

If replacing the Inetcpl.cpl file does not resolve the problem, locate the following key:

hkey_current_user/software/policies/microsoft/internet explorer/restrictions

Or simplyif the value of 'NoBrowserOptions' is set to 1x0 ... remove the value or set to 0 (0x0) to return the system to 'normal'  operation

If the value called NoBrowserOptions exists, delete this value and restart the machine.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. BLCOW cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.


Have OE respond automatically if you are away

Question: I have Windows 95 with Outlook Express. A business friend of mine overseas is able to set his e-mail so that if he is out of the office on a trip, and I e-mail him during that time, I get an immediate e-mail response to that effect. I would like to set mine to do the same thing when necessary, but have been unable to follow his directions on how to do it! Maybe you can advise?"  ~ Mark

Answer: "First, create a text file with Notepad and save it as a .txt file. Now, in Outlook Express go to Tools | Message Rules | Mail. Select 'For All Messages' in box 1. Select 'Reply with Message' in box 2. Click on the word 'message' in box 3, and select your .txt file. Name your rule and 'Apply' it when you want it to auto respond to all incoming messages."


OE Windows Resizing

Qquestion: "No matter what I try, I am unable to get the New Message window in Outlook Express 6 or the Search Results screen to start up maximized. I am able to resize the window by dragging the corners to make it almost maximized size and when I close and reopen the window it remembers what I set it to."

"I'm just wondering if this is normal, or if I have a problem? Does this affect all windows/applications? I have so far (knock on wood) been able to get my IE window to remember to be maximized maybe 80-90% of the time when I start IE, but sometimes it reverts to a size just slightly smaller than maximized. Not sure if this is the same cause?"  ~ Mark

Often tired answers:

  1. Start OE.
  2. Click the New Message button.
  3. Resize and position the window how you want it each time.
  4. Hold down the Ctrl key and click the X to close the New Message.

"This will work with the Search Results Window as well!"


Outlook Express 6.0 Won't Remember your Password in Windows XP?
Try this tip from Brian from Lockergnome

Question: I have Windows XP Home, and my Outlook Express doesn't remember my e-mail password. I have checked the "Save password" checkbox, but Outlook Express still doesn't remember my password. What is the problem and what can I do to fix it?

Answer: The problem is that your Windows Registry doesn't have the correct information for the Protected Storage System Provider subkey. I will warn you that this fix will involve having to edit your registry. That being said, I would suggest that you back up this registry subkey before you edit it. To do this, click Start | Run, type "regedt32" (sans quotes), and click OK. Now you need to navigate to "HKEY_CURRENT_USER \ Software \ Microsoft \ Protected Storage System Provider" (sans quotes) and then click File | Export. From here, just type in a file name you'll recognize, and in the "Save In" box navigate to a familiar place, like My Documents or My Desktop, and click Save. You have successfully backed up this registry key.

Since we are already at the proper key in the registry, we might as well continue on from here. Click Edit | Permissions. Ensure that "Read" and "Full Control" permissions are both set to "Allow" for the account you are logged in as. Now, click the Advanced button to ensure that the user that is currently logged on has Full Control listed in the Permissions column, and that This Key and Subkeys is listed in the "Apply To" column. If not, then just click Edit to add the appropriate permissions. Make sure there is a check in the checkbox next to "Replace permission entries on all child objects with entries shown here that apply to child objects." From here, click the Apply button, and then click "Yes" when you receive a prompt to continue. Click the OK button until you get back to the Registry Editor. Now, expand the Protected Storage System Provider registry key and delete the user subkey folders listed inside. The user subkey folder should have a name like: S-1-5-21-124525095-708259637-1543119021-16701. You can delete the folder by clicking on it, and then clicking Edit | Delete.

The next step is to close the Registry Editor and then restart your computer. When your computer comes back up, you will want to re-enter your password in Outlook Express. Open Outlook Express, and if you get a login error, then just close the dialog box and continue. Once in Outlook Express, click Tools | Accounts. In the Internet Accounts window, click on the Mail tab. Choose your e- mail account where the password needs to be re-entered, and then click the Properties button. On the Server tab, type your e-mail password in the Password box and put a check in the checkbox next to "Remember password." Now, click OK and close all the way back to the main Outlook Express window. Go to the File | Exit to close Outlook Express. The next time you open Outlook Express, you shouldn't have the password problem anymore; just click the Send and Receive button to test this.


Can't switch between identities in Outlook Express 6.0 after installing Service Pack 1 for Microsoft Windows XP?
This tip may help

Question: I installed Service Pack 1 for Microsoft Windows XP and now I can't switch between identities in Outlook Express 6.0. I go to the File menu and choose Switch Identity, but regardless of which identity I choose the main identity opens instead. Is there anything I can do to fix this, or do I have to remove Service Pack 1?

Answer: You shouldn't have to remove Service Pack 1, as there may be a very easy fix for this problem. You may just need to install the Cumulative Update for Outlook Express 6.0 Service Pack 1. If you are unsure whether you have the cumulative update installed, then you just need to open Outlook Express, click Helpn and then click About. If the cumulative update is installed then the version number should be 6.00.2800.1123. To download the Cumulative Update for Outlook Express, go to Q222361. In the meantime, until you download the update you can configure Outlook Express to prompt you for an identity at startup. To do this, open Outlook Express, click the File menu, choose Identities and then click Manage Identities. All you need to do is click to clear the checkbox next to "Use this identity when starting a program," click Close and then close Outlook Express.

Now when you open Outlook Express, you will be prompted to choose an identity. On a side note, you will be prompted to choose an identity twice when you try to switch to a new identity from within Outlook Express. The most important part of this tip is to go download and install that cumulative update, and you shouldn't have this identity problem anymore. Should you have an identity problem outside of Outlook Express, you may want to talk to a psychologist, as I don't think I can find a computer update for that. Happy e-mailing!


Problems Exporting your Outlook Express Address Book? Try this tip:
        See Important Notice before performing this action
        Once  you have backed up the file, here is how you restore it

"Save the file as a WAB file? If it works, well good for you. Many have told me that this is not a reliable solution, though I have never had a problem with it...knock on wood, eh..silicon. I do not know why. If you have tried to restore a WAB file but have been unable to do so. This solution is to save addresses as a text file. This seems to work if you use the following procedure:

Important NOTE on this method:

"A serious weakness of Address Book is that it allows you to create sub folders. However, attempts to back these up all fail, as do attempts to import data to a sub folder. Imports and Exports all go to and from Main Identity's Contacts regardless of the folder selected. Any groups that have been created are lost. I didn't say it was a perfect solution, just a solution.

  1. Open Outlook Express.
  2. Open the Address Book.
  3. Click on File | Export | Other Address Book.
  4. Choose Text File (comma separated values). A window will open called CSV Export.
  5. Click on Browse. Choose a folder into which to put the file. (If you want to export to a floppy dish, choose Floppy (A:).)
  6. Give the file a name, and on the "Save as type" drop-down menu, click on the down arrow and choose Text File (*.txt).
  7. Click Save, then click Next.
  8. Select the fields that you wish to export, and deselect the fields you do not want.
  9. Click Finish. You should see a window that says "Address book export process has been completed."
  10. Click OK and close Address Book Export Tool.
  11. "Using Windows Explorer, open the address book file that you just exported in your default text editor (Notepad, presumably). The top line will have the titles of all the fields you saved. At the end of that line, put in a comma. This is essential for the Address Book import program to find the last field when you import the data. Put your backup disk in a safe place protected from heat and moisture. As you add more addresses, repeat the above process to keep your backup up to date.

"Now, here is how to restore your address book from a text file.

  1. Put your backup disk in the drive.
  2. Open Outlook Express.
  3. Open the Address Book.
  4. Click on File, Import, Other Address Book.
  5. Choose Text File (comma separated values). A window will open called CSV Import.
  6. Click on Browse to choose a file to import. Click the arrow next to "Look in" and select Floppy (A:) or wherever you stored your file. From "Files of type," choose Text Files (*.txt).
  7. In the window, select your backup file, and click Open.
  8. Under CSV Import, select Next.
  9. Click on Finish to import the data.

So now we have covered another base. Microsoft, isn't it a wonderfull "Trustworthy" company?


Porn sites are getting pushy, so push back with these tips

Question:  I have web addresses that are showing up in my IE6 Address bar for auto-complete that are undesirable (i.e. porn sites). I have tried everything I can think of. I've Cleared the history, I disabled all the autocomplete options, yet they still appear. I suspect the addresses are being read from a registry file or something. Any ideas on how I can clear these?

For Example:
  After clearing the history, if I open the address drop-down, nothing is there. If I go to a website, like www.google.com, go back to my home webpage and then type "www.g" it autocompletes to www.google.com. If I Clear History, and type the same - it does not autocomplete. However, if I type "www.s", it autcompletes to a porn site like www.sex.com (just an example). Where are these addresses coming from?

One Question, Several Possible Solutions:
Porn sites seem to be coming up a lot in the questions that I receive lately. Seems we find a fix for one and ten more different types of problems pop up, (If you'll excuse the expression). Great, well worded question and thanks for the example, that helps a lot in understanding the question. Unfortunately, it may not be one single issue but several. I've listed most of the fixes below. Go ahead, mix and match...I'm open to anything....no that was not a proposition!

First lets make absolutely sure we have covered all of the bases.
We'll call it porn away:

1. Have you cleared the temporary internet files and cookie lists? If not, try the following:

        A. Clear temporary internet files:

                1. Open MSIE

                2. Click Tools | Internet Options | General Tab

                3. Click Delete Files button

                4. On the resulting dialog, Check mark the box Delete all offline content

                5. Click okay

        B. Clear the Cookie list (Note: websites may not recognize you as a returning visitor and you may have to re-apply to site you have joined once cookies are cleared)

                1. Follow steps 1-2 above

                2. Click Delete Cookies button

                3. Click okay

Close MSIE and then restart it. Try your auto-addresses now. If they function the way that they should go not further this was not the you problem.

Another thing which may work, if you think it has something to do with the History feature:

    1. Click Tools | Internet Options | General Tab

    2. In the History section, click the down arrow and set the Days to Keep In History to 0.

    3. Click Apply

    4. Click Okay

    5. Close MSIE

This should effectively clear the history list. The recent history list (The down arrow in the Address Bar will still work but only until MSIE is closed or during that session of MSIE). Then the history will clear.

Have you cleared your Autocomplete forms? If not, here is how:

    1. Open MSIE and click Tools | Internet Options | Content Tab

    2. Click the Autocomplete button

    3. In the resulting dialog, click Clear Forms button (This should clear the list of forms used for the address bar and theoretically will remove the references)

    4. You can also order MSIE not to use the Autocomple feature by clearing the Use Autocomple for - Clear the Web Addresses box.

    5. Click okay

    6. Click Apply

    7. Click okay

If you wish to end Autocomplete, so that it can not be re-enabled, at least not by a novice, in MSIE click Tools | Internet Options | Advanced Tab | and clear the check mark from Under browsing, scroll down the list until you reach Use Inline Autocomple and uncheck it. Click Apply then okay.

Close MSIE and then restart it. Try your web browsing again. If the problem is solved, go not further we are done.

The information used for suggested matches is stored on your computer and is encrypted to protect your privacy. While they are referenced in the registry, simply deleting a reference key may not resolve this issue. As for the question on how you received this address in the first place there can be any number of reasons for it. Yes, a sex site may have inadvertently been entered and of course is stuck in the Autocomplete form. Clearing forms should clear the entry. Think of it as cleaning the slate or starting with a fresh slate. There are some sites which utilize popup screens or popunder screens. These site may use Java script to order new windows to open to selected sites, they may even call upon Active X coding to inaugurate the loading of other sites in the background. DHTML coding can also call unsolicited sites. Of course once the addresses are in the forms fields, they will Autocomplete as such.

Some freeware or shareware may contain what is commonly known as spyware. You can learn more about spyware and how to rid yourself of it at Bo's All you Ever Wanted To Know About Web3000 at this site:

http://www.uninets.net/~blaisdel/web3000.htm along with freeware which will rid your system of this legal but, to my way of thinking, highly unethical practice.

If the problem persists, you may want to limit what the browser (Browser in this case means the person who is using MSIE to connect to the internet) is allowed to view. To set restrictions do the following:

    1. Open MSIE and click Tools | Internet Options | Content Tab

    2. Under Content Advisor, click the Enable button

    3. Select the content and restrictions you wish the browser, (Browser in this case means the person who is using MSIE to connect to the internet)

    4. Make the appropriate selections on each of the tabs in the dialog.

    5. Be sure to click Apply on each of the tabs that you change.

I hesitate to talk about Registry Issues as there are plenty of things that can and will go wrong if you make an improper registry edit. For the sake of argument I am going to assume that you are not a novice. Yeah, I know, that would burn me to but I really do not know your skill level and it is not an accusation, just an observation. Before making any registry edits you should always back it up. Before opening the registry editor, please read the warning below and understand that this applies to any system or configuration file.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Blaisdell's Little Corner of the Web, Bohunky0, nor any of it's affiliates can guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

That being said, it would be wise to check out the Windows system files of Win.ini and System.ini. No matter what version of Windows you have:

    1. Click Start | Run | and type, SYSEDIT then click okay or hit enter/return on your keyboard.

    2. A notepad like windows appears

    3. Click on the System.ini [Click Search, and type in the name of the sex site in question

            a. If the site name is listed, delete it and press File | Save or Alt+F+S

    4. On the Win.ini windows, do the same as above

    5. Close the files File | Exit or Alt+F+X

Open Regedit:

    1. Click Start | Run | and type REGEDIT and click okay or hit Enter/Return on your keyboard

    2. A Windows Explorer like window opens

    3. Be sure to back up the registry before making any changes File | Export and give it a name that is appropriate and save it to a folder where you can easily find it if something goes wrong. The file will have the format of Filename.reg

    4. Click Edit | Find and type in the name of the site you want to remove

    5. If the site is found, in the right-hand pane, highlight it and press the delete key

    6. Press F3 and continue searching deleting each and every instance that the site is named until the registry editor tells you that it has reached the end or, depending on what version of Windows you are using, No more instances of the search was found. Be patient, the search engine in RegEdit is agonizing slow.

Got a Porn Popup Add At Startup? Hint: Think Spyware
The same thing only different department

Question: I'm running Windows 98, and at every system startup I am getting a pornographic pop-up ad. This ad seems to be attached to my Internet connection. I've tried reinstalling my modem and deleting all files associated with this ad, but it magically reappears at the next startup. I have a nine-year-old girl who uses this PC! Do you have any ideas on how to get rid of this smut?

Answer: We actually had a reader write in to us accusing BLCOW of putting in a link to a porn Web site.
We read through his description of the problem, and found that his browser was being hijacked by some spyware. I believe whole-heartedly that you are having the exact same problem. Spyware is always a nasty

For more dirty tricks and stuff from porn sites see:

  1. Obnoxious Home Page Arrives, and Won't Go Away.
    Porn sites are getting more and more pushy everyday. A reader writes:
  2. Remove a porn site from the right-click MSIE context menu
  3. Porn sites are getting pushy, so push back with these tips - The last word? God, I hope so!

thing to have on your system, and this is why you always hear us talk about how bad it is to install Gator or Bonsai Buddy. Spyware doesn't just have to track your Internet usage for direct marketing; it can, in fact, hijack your browser and direct you to Web sites you don't want to go to. This is what is happening in your case and the spyware maker is probably making some money as being a referral to the porn Web site... or the porn Web site may have even created the spyware.

There are two great products for removing unwanted spyware on your system. One product is Ad-Aware by Lavasoft. Ad-Aware comes in both a freeware version and an "amped-up" paid version. It was once the best game in town but, as was the case when Ad-Aware knocked out our good friend Steve Gibson's Opt-Out program off the market, so to has Ad-Aware come up against a viable new-comer Spybot.

Spybot Search & Destroy (Currently our personal favorite) by PepiMK Software. Spybot Search & Destroy is free, and updates seem to come out pretty regularly. I would suggest you download one of these programs, update the spybot database immediately, and then scan your computer. After you have cleaned your computer, restart it and run the spybot scanner again for safe measure. This should make your computer porn ad-free, and safe for your nine-year-old. Good Luck!


Put the Kybosh on Popups

You can disable Active Scripting in Internet Explorer to prevent most pop-up windows from being opened. To disable Active Scripting for a particular Web site, you can add that site to the Restricted Sites zone, and then disable Active Scripting and other content for the Restricted Sites zone. This prevents scripted links from working, but only for the sites that you add to the Restricted Sites zone.

To add a site to the Restricted Sites zone in Internet Explorer:

  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. Click the Security tab.
  4. Click Restricted Sites, and then click Sites.
  5. In the Add this Web site to the zone box, type the Web address for the site that you want to restrict, and then click Add. Repeat this step if you want to add other sites to the zone.
  6. Click OK.
  7. Click Default Level to set the Restricted Sites zone to the recommended level, which disables Active Scripting.
  8. Click OK.

You can also disable Active Scripting in Internet Explorer for all sites. You might not want to use this method, because it prevents other scripts from running. This might cause many Webs sites to be displayed incorrectly.

To disable Active Scripting for all Internet sites:

  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. Click the Security tab.
  4. Click Internet, and then click Custom Level.
  5. Under Active Scripting in the Scripting section, click Disable.
  6. Click OK.
  7. Click OK.

You can also set the Active Scripting setting to Prompt, which will cause you to be prompted whether to enable or disable each script that is loaded from a Web page.

There are many third-party programs that are designed to prevent pop-up and pop-under windows from being opened. These programs may cause side effects, such as preventing a Web site from opening a new window or other script-related problems. Microsoft does not support the installation, functionality, or use of any such third-party programs.

Okay Bo, but suppose it is a Dialog Box rather than a Popup?

These are coming with more and more frequency. The problem stems from a small scripting file which is downloaded, most likely a VBS extension, and then run. It may change a section of the system registry (The system Registry controls the bulk of the settings, files and programs on your Windows Operating System). While I can not know what the script was or how it was installed, there are some things to look for:

On some browsers the default home page is About Blank.HTML or Blank.htm. If the homepage for MSIE is set to the blank page there may be a script within the HTML code of the default blank page. To see this:

  1. While the homepage is set to blank
  2. The code for that page will open in Notepad or your assigned text editor.
  3. Shut down MSIE and then restart it. The scripted dialog should be gone.

Importing Hotmail addresses
Questions:
I have Microsoft Outlook Express as my e-mail platform. I also have a Hotmail account with MSN. Can I export my address book from Hotmail into Outlook Express? ~ Doug

Answer: Unfortunately, even though Microsoft makes both products, there's no easy way to import your Hotmail contacts list using Outlook Express. Here's a workaround that's usually successful. Open your Hotmail contacts list, copy all the entries, and paste them into Notepad. Save it as hmAdd.txt. Next, open Excel and click File | Open. Choose the Text format in the Open dialog in order to find and open the hmAdd.txt file. Tell Excel that the file is delimited and click Next; check the Space box in the next Excel dialog, then save the worksheet as a .csv file. Next, just open Outlook Express and click
File | Import | Other Address Book. Find your file, follow the prompts, and you're done.

On a side note;: you can also use your Hotmail account as if it were a regular POP3 account in Outlook Express. Click here, I'll show you how to set it up.


Can't Access a Certain URL?
It might be your DNS settings that are at fault.

Question: I have one Web site that I can't access by typing in its URL (www.goal.org). At first I thought the Web site was down, but when I go to work and type the URL in, then the Web site works just fine. I have tried everything imaginable to get it to work on my computer. I have rechecked security settings, cleared the cookies, cleared the History files, but the Web site still won't come up. I contacted my ISP's Tech Support and they couldn't come up with an answer, but they did come up with its numbered URL (199.170.68.80.) When I type this in, it works! It wouldn't ping either, but did with the numbered URL! Any ideas?

Answer: First, let me explain what a URL is before we go into the answer to this problem. URL is an acronym that stands for "Uniform Resource Locator." For the purposes of this question, let's just think of it as the friendly Web address. The URL doesn't have to be the "friendly" name, but we could write a whole white paper (technical publication) outlining all the ins and outs of a URL, so we'll just keep this simple for now.

When you say a numbered URL, you mean the IP address, which is kind of like the street address or phone number of a Web server. DNS is the system in place that translates a friendly name such as www.goal.org to the IP address of 199.170.68.80. Having said all that, I think it is starting to become clear that we are dealing with a DNS issue. I don't know what operating system you are using, but for Windows 2000/XP, you can flush the DNS store on your computer by going to Start | Run, then typing "cmd" (sans quotes) and clicking OK. At the command prompt, type "ipconfig /flushdns" (sans quotes) and hit Enter. This will flush any locally stored DNS entries. If you still can't access the desired Web site, then you may want to call AT&T back and ask them what you should be receiving for DNS server addresses. I would also check to make sure whether you are supposed to be on static network settings or something called DHCP.

If you are on Windows 2000/XP, you can check your network information by going to Start | Run, typing "cmd" (sans quotes), and clicking OK. At the command prompt, type "ipconfig /all" (sans quotes) and hit Enter. This will give you all the information you will need when comparing your settings to what your ISP says you should have. You can also see here whether your computer is on DHCP or not. For Windows 9x, you can get the same information by going to Start | Run, typing "winipcfg" (sans quotes), and clicking OK. You may need to switch to your network adapter and click the "More info" button to see the DNS server settings. If you need to make a change to your network settings, open Control Panel, and then double-click Network (or Network Connections, depending on your operating system). Your ISP should be able to help you the rest of the way with their specific settings.

If you still can't get to the Web site, that doesn't mean the problem is on your side. It may be your ISP not being able to do something called a reverse resolve on the desired Web site. We won't go into too much detail on this at this time, as you can write a short novel on the different aspects of DNS. I'm just saying this so you know you don't have to be afraid to suggest it to your ISP. In many cases, the technicians on the phone may be using a different DNS server than you are, so they may be able to get to the desired Web site using the friendly name when you can't. I hope this helps point you in the right direction, and please let us know if you have any more questions.

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